How Can We Help You?

How can I send a private message to another member?

Simply visit their profile and click the "Send a message" button. This will open a message composer where you can write and send your message.

How do I view messages I receive?

At the top of every page, you'll find a "Private Messages" link that takes you to your inbox with all the messages you've received.

Why didn't I get a reply to my message?

There could be several reasons:

• Your profile doesn't have a photo
• Your profile information is incomplete or not interesting enough
• You shared your email in the first message (against our guidelines)
• Your message was too short or generic (like just saying "Hi")
• You sent identical messages to multiple members
• The member hasn't logged in recently
• You may not match the member's preferences

What should I do if I receive an inappropriate message?

You have two options:

• Click "Block this member" to stop receiving messages from them
• Click "Report Inappropriate Message" to both block the member and report them to our moderation team

How can I add photos to my profile?

Go to your profile, click on the "Photo/Icon" section, then click "Browse" to select a photo from your device, and finally click "Submit" to upload it.

Why was my photo rejected?

Your photo may have been rejected because it didn't follow our guidelines or was too large. Check our photo rules for details, or try to reduce the image size using any image editor.

How can I improve my profile to get more messages?

To increase your chances of receiving messages:

• Add multiple high-quality photos to your profile
• Complete all profile sections with interesting information
• Fill out your interview questions thoroughly
• Be proactive in contacting people who match your interests

Can I change my username?

No, once you create your account, your username cannot be changed. Please choose carefully when registering.

How do I delete my account?

Go to "Edit your account" in your profile settings and follow the account deletion instructions. If you might want to return later, consider using "Sleep Mode" instead.

I lost my password, what should I do?

Visit our password recovery page at Password to reset your password.

How do I change my password or email address?

Go to "Edit Your Account" in your profile settings where you'll find options to update your password and email address.

How do I turn off email notifications?

Go to "Edit your account" in your profile settings and look for the notification preferences section where you can disable email notices.

How can I filter who can contact me?

Go to "Edit your account" where you'll find message filtering options that let you set criteria for who can send you messages.

Will someone know if I block or report them?

No, members are not notified when you block or report them. These actions remain private.

How do I report an inappropriate photo?

Click the "Inappropriate Photo" button near the photo to report it to our moderation team for review.

Where can I find the site's rules?

You can review all of our community guidelines and policies on our Terms of Use page.